Zensar

ServiceNow Business Analyst with CSM and HRSD skills (6+ yrs exp)

Join Zensar as a ServiceNow Business Analyst (6+ yrs) to leverage CSM and HRSD skills, gather requirements, and support UAT. Competitive benefits offered.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Customer Service Management
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Human Resources Service Delivery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
March 10, 2025

ServiceNow Business Analyst with CSM and HRSD skills (6+ yrs exp) Responsibilities: Work closely with stakeholders to gather business requirements for ServiceNow CSM and HRSD. Document functional and technical specifications. Support UAT and end-user training.

Requirements

  • 6+ years of experience as a ServiceNow BA.
  • Strong understanding of CSM and HRSD workflows.

Requirements Summary

6+ years of ServiceNow BA experience, Strong understanding of CSM and HRSD workflows