ServiceNow Business Process Architect - CSM (US or Canada)

NewRocket is a global, full-service Elite ServiceNow partner that helps top enterprise leaders solve their toughest business problems. We are hiring a Business Process Architect - CSM to lead a team of Senior Business Analysts and manage customer outcomes on complex enterprise projects.

Requirements

• Minimum of five (5) years of experience as a client-facing technical consultant customizing and deploying packaged software as a billable resource
• Experience and well-versed in CSM programs and demonstrating value to an organization
• Strong knowledge of business process architecture principles for cloud-based platforms
• Strong interpersonal, organization, facilitation, and presentation skills
• BSC in CS, IT or similar technical discipline or equivalent experience

Benefits

• Committed to a diverse and inclusive workplace
• Equal opportunity workplace and affirmative action employer
• Value and celebrate diversity, believing that every employee matters and should be respected and heard