iTech AG

ServiceNow CSM Developer (245)

Join iTech AG as a ServiceNow CSM Developer in Arlington, VA. Requires 3+ years in ServiceNow CSM and 5+ years in software development. Competitive benefits.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Application Developer
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Implementer
ServiceNow Modules:
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Customer Service Management
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Integration Hub
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Service Catalog
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Service Portal
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Customer Service Management

Job description

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Posted on:
 
February 28, 2025

We are seeking an experienced ServiceNow Developer specializing in the Customer Service Management (CSM) module, with a solid background in software development. The ideal candidate should have at least 3 years of experience in ServiceNow development and a total of 5 years in software development.

Requirements

  • Minimum 3 years of experience as a ServiceNow Developer, specifically with the Customer Service Management (CSM) module.
  • A total of 5 years of software development experience with strong programming skills.
  • Strong knowledge of ServiceNow platform capabilities, including scripting (JavaScript), UI customization, and Service Portal configuration.
  • Proficiency in ServiceNow development tools: Flow Designer, Integration Hub, Scripted REST APIs, and Business Rules.
  • Experience with web technologies such as HTML, CSS, JavaScript, and AngularJS.
  • Knowledge of integrating ServiceNow with third-party systems using REST/SOAP APIs.
  • ServiceNow Certified Application Developer
  • ServiceNow Certified Implementation Specialist – CSM

Benefits

  • Equal Opportunity Employer, including disability and veterans.
  • Ability to obtain and maintain a Public Trust

Requirements Summary

3 years of ServiceNow experience, 5 years of software development experience, knowledge of ServiceNow platform capabilities