We are seeking an experienced ServiceNow Developer specializing in the Customer Service Management (CSM) module, with a solid background in software development. The ideal candidate should have at least 3 years of experience in ServiceNow development and 5 years in software development. This role involves designing, developing, and implementing solutions on the ServiceNow platform to enhance customer service operations and streamline workflows.
Requirements
- Minimum 3 years of experience as a ServiceNow Developer, specifically with the Customer Service Management (CSM) module
- A total of 5 years of software development experience with strong programming skills
- Proven track record of implementing ServiceNow solutions and customizing ServiceNow CSM functionalities
- Strong knowledge of ServiceNow platform capabilities, including scripting (JavaScript), UI customization, and Service Portal configuration
- Proficiency in ServiceNow development tools: Flow Designer, IntegrationHub, Scripted REST APIs, and Business Rules
- Experience with web technologies such as HTML, CSS, JavaScript, and AngularJS
- Knowledge of integrating ServiceNow with third-party systems using REST/SOAP APIs
- Strong analytical and problem-solving abilities
- Ability to work independently and in a team environment
- Effective communication skills for stakeholder interactions
- Bachelor’s degree in computer science, Information Technology, or a related field
- ServiceNow Certified Systems Administrator (CSA)
- Ability to obtain and maintain a Public Trust
Benefits
- Equal Opportunity Employer, including disability and veterans