iTech AG

ServiceNow Developer (264)

Join iTech AG as a ServiceNow Developer in Arlington, VA. Leverage your 3+ years in ServiceNow CSM to enhance customer service solutions. Benefits include equal opportunity employer.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Integration Hub
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Service Catalog
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Customer Service Management
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Certified System Administrator

Job description

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Posted on:
 
April 23, 2025

We are seeking an experienced ServiceNow Developer specializing in the Customer Service Management (CSM) module, with a solid background in software development. The ideal candidate should have at least 3 years of experience in ServiceNow development and 5 years in software development. This role involves designing, developing, and implementing solutions on the ServiceNow platform to enhance customer service operations and streamline workflows.

Requirements

  • Minimum 3 years of experience as a ServiceNow Developer, specifically with the Customer Service Management (CSM) module
  • A total of 5 years of software development experience with strong programming skills
  • Proven track record of implementing ServiceNow solutions and customizing ServiceNow CSM functionalities
  • Strong knowledge of ServiceNow platform capabilities, including scripting (JavaScript), UI customization, and Service Portal configuration
  • Proficiency in ServiceNow development tools: Flow Designer, IntegrationHub, Scripted REST APIs, and Business Rules
  • Experience with web technologies such as HTML, CSS, JavaScript, and AngularJS
  • Knowledge of integrating ServiceNow with third-party systems using REST/SOAP APIs
  • Strong analytical and problem-solving abilities
  • Ability to work independently and in a team environment
  • Effective communication skills for stakeholder interactions
  • Bachelor’s degree in computer science, Information Technology, or a related field
  • ServiceNow Certified Systems Administrator (CSA)
  • Ability to obtain and maintain a Public Trust

Benefits

  • Equal Opportunity Employer, including disability and veterans

Requirements Summary

Minimum 3 years of ServiceNow development experience, 5 years of software development experience, and Bachelor’s degree in computer science, Information Technology, or a related field