ServiceNow Developer

MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. The company is looking for a ServiceNow Developer to customize, develop, and support solutions on the Salesforce and ServiceNow platform.

Requirements

• Strong understanding of the Salesforce.com and ServiceNow platform
• Basic to intermediate understanding of integrations, single sign, security, etc.
• Hands-on experience developing Salesforce and ServiceNow
• In-depth knowledge of Salesforce and ServiceNow programmatic features
• Excellent written and oral communication skills
• Outstanding listening, analytical, organizational and time management skills
• Strong work ethic, hands-on, with a customer service mentality
• Team player, ability to work cross-functionally, self-driven, motivated, and able to work under pressure
• Ability to work independently and lead projects of moderate complexity
• Ability to identify areas for process improvement and recommend/implement solutions
• Proven creativity and problem solving skills; ability to work around obstacles and solve problems with minimal direction
• Ability to develop effective relationships with business users, technical staff and executive management
• Ability to prioritize work and meet deadlines in a fast-paced environment
• Flexibility with a demonstrated ability to embrace change
• Bachelor's Degree
• BA/BS in Computer Science or similar technical degree or equivalent experience
• 3+ years of hands-on experience developing Salesforce and ServiceNow

Benefits

• MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. The company is looking for a ServiceNow Developer to customize, develop, and support solutions on the Salesforce and ServiceNow platform.
• Responsible for configuration, design, functionality and end-user support of the Force.com platform
• Implement solutions in an agile environment delivering high-quality code and configuration
• Develop and manage Workflows, Process Builder, Assignment rules, email templates, and all other declarative and programmatic features.
• Handle mass imports and exports of data.
• Customize custom objects, fields, reports, 3rd party apps etc.
• Manage Users, Profiles, Permission Sets, Security, and other administrations tasks.
• Lead testing of various functionalities, create test data, test plans and perform feature testing.
• Demo solutions to users, train and document as needed.
• Provide on-going support and system administration to quickly fix production issues.
• Map functional requirements to Salesforce.com features and functionality.
• Implement change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.