Jobs for Humanity

ServiceNow Developer, Analyst - REF2503104T

Join Jobs for Humanity as a ServiceNow Developer in Austin, TX. Leverage your 3+ years of ServiceNow expertise to enhance IT service management. Competitive benefits!

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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IT Service Management
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Integration Hub
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Service Portal
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 10, 2025

We are seeking a talented ServiceNow Developer, Analyst to join our team. In this role, you will be responsible for designing, developing, and maintaining ServiceNow applications to streamline our organization's IT service management processes and enhance overall efficiency.

Requirements

  • Develop and customize ServiceNow applications, modules, and workflows to meet business requirements
  • Analyze and optimize existing ServiceNow implementations to improve performance and user experience
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions
  • Design and implement integrations between ServiceNow and other enterprise systems using web services and REST APIs
  • Provide technical support and troubleshoot issues related to ServiceNow applications
  • Create and maintain documentation for ServiceNow configurations, customizations, and processes
  • Participate in Agile development processes, including sprint planning, daily stand-ups, and retrospectives
  • Stay up-to-date with the latest ServiceNow releases and features, recommending improvements and upgrades as needed

Benefits

  • Competitive benefits package, including Medical/Dental/Vision insurance, Company-matching 401(k), Employee Stock Purchase Program, and Tuition Reimbursement, in addition to other programs and perks

Requirements Summary

3+ years of experience in ServiceNow development and administration, Bachelor's degree in Computer Science, Information Technology, or a related field, Strong proficiency in JavaScript and SQL