Zone IT Solutions

ServiceNow Developer

Join Zone IT Solutions as a ServiceNow Developer in Chennai. Leverage SNOW CSM skills for development, integration, and testing. Enjoy flexible benefits!

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer

Job description

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Posted on:
 
November 18, 2024

We are looking for a ServiceNow Developer for a large-scale project in Chennai, India. The ideal candidate will have experience with SNOW CSM development and integration, as well as programming standards and methodologies.

Requirements

  • Implement IT SNOW CSM development & Integration plans and processes to meet business requirements for new and revised SNOW CSM [GSConnect] system and programs.
  • Support project management by preparing progress reports and status of key milestones for SNOW CSM [GSConnect] development & integration projects.
  • Prepare code or modify SNOW CSM [GSConnect] components based on design specifications, while adhering to defined programming standards, structured coding techniques and development methodologies.
  • Conduct code reviews, identify potential issues and provide feedback for appropriate revisions.
  • Plan and implement steps to create interfaces between major systems.
  • Perform maintenance and problem resolution on single or multiple applications or interfaces.
  • Identify opportunities for improving SNOW CSM [GSConnect] functionality and performance issues by working with customers and architecture resources.
  • Coordinate, design, and maintain a test environment, including data customization (i.e., aging, creation, manipulation, extraction, etc.).
  • Select and apply appropriate tools to manage test processes, validate results, and perform various levels of testing appropriate to the environment.
  • Develop test deliverables in line with pre-defined areas of quality control (i.e. test planning, test preparation, test execution, defect management, and test reporting), including building definitions, specification/ requirement decomposition, and requirement matrices
  • Determine test cases, conditions, checklists, decision tables, systems controls, and suitability checks.
  • Oversee and facilitate the test process including structuring, facilitating, or participating in reviews and inspections.
  • Resolve and analyze issues in day-to-day delivery and implement practices for IT SNOW CSM [GSConnect] development & integration focusing on increasing effectiveness and efficiency.
  • Provide support on issues and problems from less experienced/ new team members, and provide direction and guidance as needed.

Benefits

  • Flexible, efficient and collaborative solutions
  • Agile, agnostic and flexible solutions
  • Equal opportunity employer
  • Welcoming applicants from diverse backgrounds

Requirements Summary

Strong programming skills, experience with SNOW CSM development, and test planning and execution skills