ServiceNow Developer

We are looking for a ServiceNow Developer for a large-scale project in Chennai, India. The ideal candidate will have experience with SNOW CSM development and integration, as well as programming standards and methodologies.

Requirements

• Implement IT SNOW CSM development & Integration plans and processes to meet business requirements for new and revised SNOW CSM [GSConnect] system and programs.
• Support project management by preparing progress reports and status of key milestones for SNOW CSM [GSConnect] development & integration projects.
• Prepare code or modify SNOW CSM [GSConnect] components based on design specifications, while adhering to defined programming standards, structured coding techniques and development methodologies.
• Conduct code reviews, identify potential issues and provide feedback for appropriate revisions.
• Plan and implement steps to create interfaces between major systems.
• Perform maintenance and problem resolution on single or multiple applications or interfaces.
• Identify opportunities for improving SNOW CSM [GSConnect] functionality and performance issues by working with customers and architecture resources.
• Coordinate, design, and maintain a test environment, including data customization (i.e., aging, creation, manipulation, extraction, etc.).
• Select and apply appropriate tools to manage test processes, validate results, and perform various levels of testing appropriate to the environment.
• Develop test deliverables in line with pre-defined areas of quality control (i.e. test planning, test preparation, test execution, defect management, and test reporting), including building definitions, specification/ requirement decomposition, and requirement matrices
• Determine test cases, conditions, checklists, decision tables, systems controls, and suitability checks.
• Oversee and facilitate the test process including structuring, facilitating, or participating in reviews and inspections.
• Resolve and analyze issues in day-to-day delivery and implement practices for IT SNOW CSM [GSConnect] development & integration focusing on increasing effectiveness and efficiency.
• Provide support on issues and problems from less experienced/ new team members, and provide direction and guidance as needed.

Benefits

• Flexible, efficient and collaborative solutions
• Agile, agnostic and flexible solutions
• Equal opportunity employer
• Welcoming applicants from diverse backgrounds