Kentro

ServiceNow Developer (ESOM - SAM)

Join Kentro as a ServiceNow Developer (ESOM - SAM) to enhance ITSM and ITAM solutions. Requires 8+ years in IT, strong ITSM knowledge, and communication skills. Competitive benefits included.

ServiceNow Role Type:
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Application Developer
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Implementer
ServiceNow Modules:
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IT Asset Management
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IT Service Management
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Virtual Agent
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Software Asset Management
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Hardware Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Hardware Asset Management
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
February 24, 2025

IT Concepts, Inc. is seeking an experienced ServiceNow Developer to support the development and implementation of IT Service Management (ITSM), IT Asset Management (ITAM), Hardware Asset Management and Software Asset Management related functions. The ideal candidate will bring deep experience in IT management with expertise in ServiceNow platform and HAM / SAM Pro Modules.

Requirements

  • Bachelor’s degree in computer science, business, management, information systems, engineering or related field (8 years of additional relevant experience may be substituted for education)
  • 8 years of IT experience as ServiceNow Solution development or similar ITSM/ITAM/HAM-SAM Solutions, with demonstrated success on large projects
  • Strong understanding of ITSM processes, systems and best practices; with proven track record of ITSM implementation at scale
  • Strong interpersonal, analytical and problem-solving skills
  • Excellent written & verbal communication skills, with excellent stakeholder engagement
  • Ability to work with teams, but self-motivated to complete projects on your own
  • Ability to communicate information and ideas so others will understand, as well as the ability to respond clearly to questions
  • Aptitude to address sensitive situations and positively resolve them
  • Ability to obtain and maintain Public Trust Clearance

Benefits

  • Competitive benefits package that includes paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more
  • Education reimbursement for certifications, degrees, or professional development
  • Flexibility for professional growth and networking

Requirements Summary

8+ years of experience in IT, strong understanding of ITSM processes and best practices, excellent communication and problem-solving skills