Windward Consulting is seeking a Senior ServiceNow Implementation Engineer focused on ITAM (HAM/SAM). The role involves participating in technical aspects of delivering complex customer solutions on the ServiceNow platform and advising clients on best practices. The ideal candidate has 5 years of experience implementing ServiceNow, specifically ITAM, and a comprehensive understanding of SN Hardware Asset Management and SN Software Asset Management.
Requirements
- 5 years of experience implementing ServiceNow (SN), specifically ITAM.
- A comprehensive understanding of both SN Hardware Asset Management (HAM) and SN Software Asset Management (SAM), including SN Certified Implementation Specialist - SAM, and Asset Model Management micro-certification.
- Experience implementing SAM SaaS connections (Microsoft O365, Adobe Creative Cloud, Salesforce, etc.), as well as procurement module and contract lifecycle management (CLM) application integrations.
- Experience with complex license metrics/reconciliations (IBM, Oracle, etc.), software spend detection, stockroom/inventory management, and contract management solutions a major plus.
- Demonstrated experience in at least one other area of ServiceNow, such as ITSM, ITOM, or ITBM
Benefits
- Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D
- Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match