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Sopra Steria
ServiceNow Developer Module Lead
Join Sopra Steria as a ServiceNow Developer Module Lead in Noida. Leverage ITSM/ITOM skills, implement modules, and enhance user experiences. BTech/BE/BCA required.
Consulting
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Change Management
Configuration Management Database
Discovery
Event Management
IT Operations Management
IT Service Management
Incident Management
Knowledge Management
Problem Management
Service Portal
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Event Management
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
April 13, 2025
Sopra Steria seeks a Self-motivated ServiceNow Developer Module Lead with strong ITSM/ITOM experience and skills in implementing ServiceNow ITSM modules.
Requirements
- Self-motivated with a strong history of working in ITSM/ITOM using ServiceNow.
- Hands-on experience with medium to complex ServiceNow development tasks.
- Ability to understand customer needs and work on various requests.
- Proficiency in implementing ServiceNow ITSM modules such as: Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management.
- Experience with CMDB, Discovery, and Event Management and monitoring tools.
- Skilled in managing medium to complex workflows.
- Hands-on experience with ServiceNow instance upgrades and patches.
- Expertise in scripting languages, including JavaScript and ServiceNow scripting.
- Strong background in working with relational databases (MySQL, Oracle, SQL, etc.).
- Familiarity with ServiceNow client and server-side JavaScript, along with ServiceNow APIs.
- Excellent communication skills to interact with clients and stakeholders, manage new requirements, and provide solutions.
- Portal & Mobile App Development: Proficiency in developing and customizing ServiceNow portals to meet user needs and deliver efficient user experiences.
- Experience in building, customizing, and enhancing mobile applications in ServiceNow, ensuring smooth functionality across devices.
- Expertise in working with ServiceNow UI Builder to create modern, responsive, and engaging interfaces for portals and mobile apps.
- Ability to work on ServiceNow Mobile Studio to create, deploy, and manage mobile applications that enhance the ServiceNow experience.
- Knowledge of optimizing the user interface for mobile and portal solutions to ensure compatibility, responsiveness, and user engagement.
Benefits
- committed to fighting against all forms of discrimination
- inclusive and respectful of all differences
- all of our positions are open to people with disabilities
Requirements Summary
Btech/BE/BCA, 04-06 years of experience, ServiceNow Certified System Administrator (mandatory)
