ServiceNow

ServiceNow Developer, Product Operations

Join ServiceNow as a ServiceNow Developer in Hyderabad. Leverage your 4+ years of ServiceNow experience, JavaScript skills, and AI integration expertise to enhance product operations.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Reporting and Analytics
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified System Administrator

Job description

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Posted on:
 
March 11, 2025

ServiceNow Developer, Product Operations job in Hyderabad, India. As part of the ETG Product Ops team, resolve L2/L3 support issues for all ETG Products, track key performance metrics, and ensure smooth communication with other teams.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 4+ years of Exp. working on ServiceNow platform (CSA, CAD certifications preferred)
  • Expertise in writing JavaScript and ServiceNow scripting and problem-solving skills
  • Experience working in Virtual Agent, AI Search, Conversational Interfaces highly preferred
  • Ability to work in a fast-paced and dynamic environment
  • Experience with monitoring tools, dashboards, and analytics
  • Demonstrated aptitude for learning new technologies quickly
  • Experience with AI/ML and automation in product operations is preferred
  • Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
  • Strong communication skills (both written and verbal)
  • Knowledge of industry best practices in product support and operations.

Benefits

  • Employee Benefits not specified

Requirements Summary

4+ years of ServiceNow experience, expertise in JavaScript and ServiceNow scripting, and ability to work in a fast-paced environment