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ServiceNow
ServiceNow Developer, Product Operations
Join ServiceNow as a ServiceNow Developer in Hyderabad. Leverage your 4+ years of ServiceNow experience, JavaScript skills, and AI integration expertise to enhance product operations.
The Mothership
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Reporting and Analytics
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified System Administrator
Job description
Posted on:
March 11, 2025
ServiceNow Developer, Product Operations job in Hyderabad, India. As part of the ETG Product Ops team, resolve L2/L3 support issues for all ETG Products, track key performance metrics, and ensure smooth communication with other teams.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 4+ years of Exp. working on ServiceNow platform (CSA, CAD certifications preferred)
- Expertise in writing JavaScript and ServiceNow scripting and problem-solving skills
- Experience working in Virtual Agent, AI Search, Conversational Interfaces highly preferred
- Ability to work in a fast-paced and dynamic environment
- Experience with monitoring tools, dashboards, and analytics
- Demonstrated aptitude for learning new technologies quickly
- Experience with AI/ML and automation in product operations is preferred
- Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
- Strong communication skills (both written and verbal)
- Knowledge of industry best practices in product support and operations.
Benefits
- Employee Benefits not specified
Requirements Summary
4+ years of ServiceNow experience, expertise in JavaScript and ServiceNow scripting, and ability to work in a fast-paced environment
