Sopra Steria

ServiceNow Developer Technical Lead

Join Sopra Steria as a ServiceNow Developer Technical Lead in Noida. Lead CSM/ITSM implementations, requiring strong development and communication skills.

ServiceNow Role Type:
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Application Developer
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Implementer
ServiceNow Modules:
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Change Management
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Customer Service Management
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IT Service Management
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Incident Management
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Knowledge Management
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Problem Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 23, 2024

Ideal candidate must be self-motivated with a proven track record in working on ServiceNow Platform, having experience in developing and implementing ServiceNow CSM and ITSM modules, and excellent communication skills.

Requirements

  • ServiceNow Development experience from medium to complex needs
  • Experience in implementation of ServiceNow CSM and ITSM modules
  • Experience with implementing ServiceNow ITSM modules (Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, etc.)
  • Experience in managing workflows of Medium to Complex in nature
  • Experience in scripting language: JavaScript and ServiceNow scripting
  • Good understanding of Database and Tables
  • Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs

Requirements Summary

ServiceNow Development experience, implementation skills, and excellent communication skills
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