LivePerson

ServiceNow Engineer

Join LivePerson as a ServiceNow Engineer in Katowice. Leverage your ServiceNow skills to configure, maintain, and integrate systems. 3+ years coding, 1+ year certifications required. Enjoy remote work, 28 days leave, and professional development.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
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Integration Hub
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Predictive Intelligence
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Service Catalog
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 19, 2025

LivePerson is seeking a ServiceNow Engineer to join their team. The successful candidate will be responsible for configuring and maintaining ServiceNow instances, developing custom solutions, and working with integrated systems to support business operations.

Requirements

  • 3+ years of experience in coding on Java, Json, Python, JavaScript, HTML, CSS, Angular, XML
  • 1+ years ServiceNow Developer with implementation certifications
  • 1+ years ServiceNow Administrator experience
  • Experience in developing integrations (interfacing) of 3rd party systems with ServiceNow using ServiceNow Integration Hub, Flow Designer, REST API / Webhook / SOAP and other methods
  • Strong working knowledge of ServiceNow ITSM components
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features in ITSM
  • Basic knowledge of CMDB structure, transform maps and import tables
  • Must be adaptable to work in a varied, fast-paced exciting, ever-changing environment
  • Experience implementing systems using the Agile/Scrum methodology (Atlassian tools) as part of a full software development life cycle: Analysis, Design, Coding, Testing, and Release Rollout
  • Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, Script Includes, Flow Designer workflow's scripted actions, etc.)
  • Experience with SQL (Structured Query Language) and relational database administration
  • Basic knowledge and experience with Predictive Intelligence and Virtual Agent configuration
  • Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience

Benefits

  • Annual Leave extended to a limit of 28 days (regardless of seniority)
  • Additional days supporting employee wellbeing - Care Days (up to 5 days per year)
  • 2 additional days of Volunteering per year
  • Remote first company with offices in the centre of Katowice and Warsaw
  • Modern equipment (MacBook Pro)
  • Employee bonus available to each employee
  • Development: generous tuition reimbursement access to internal professional development resources
  • Monthly meetings with delicious lunches in the Office!

Requirements Summary

3+ years of coding experience, 1+ years ServiceNow Developer certification, experience with ServiceNow Integration Hub, Flow Designer, and scripting