SoFi

ServiceNow Engineering Manager

Join SoFi as a ServiceNow Engineering Manager in San Francisco. Lead development, drive initiatives, and ensure compliance. 4+ years experience required. Competitive benefits.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 4, 2025

We are seeking a highly skilled and experienced ServiceNow Engineering Manager to lead our ServiceNow development team. In this role, you will oversee the design, implementation, and optimization of ServiceNow solutions across various modules. You will be responsible for driving technical initiatives, guiding a team of engineers, and ensuring the successful delivery of ServiceNow solutions to meet business needs and compliance requirements.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 4+ years experience as ServiceNow Engineering Manager
  • Strong experience in ServiceNow application development, including JavaScript, ServiceNow scripting, and custom application development
  • Expertise in ServiceNow GRC and IRM module implementation and configuration
  • Experience with ServiceNow integration techniques (e.g., REST, SOAP, MID Server, web services)
  • Experience with all the ServiceNow modules
  • Deep understanding of the ITSM framework (ITIL) and how to leverage it to drive business outcomes
  • Familiarity with ServiceNow reporting, dashboard creation, and data analytics
  • Able to provide security standards beyond workday platform
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration abilities

Benefits

  • Comprehensive and competitive benefits
  • Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law
  • Reasonable accommodations to candidates with physical or mental disabilities

Requirements Summary

4+ years experience as ServiceNow Engineering Manager, Strong experience in ServiceNow application development, Expertise in ServiceNow GRC and IRM module implementation and configuration