Diageo

ServiceNow HR Junior Business Analyst

Join Diageo as a ServiceNow HR Junior Business Analyst in Bangalore. Enhance MyHUB HR solutions, manage stakeholders, and drive improvements. 4+ years required.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Business Process Analyst
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Human Resources Service Delivery
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 7, 2025

The MyHUB HR Service Delivery Specialist will be responsible for maintaining and improving the MyHUB (ServiceNow) HR Case Management, HR Agent Workspace, and Live Agent Chat solution. The role involves providing advice on the out-of-the-box capabilities of MyHUB, maintaining the integrity of HR Service Delivery, and identifying improvement opportunities with HR Operations and HRIT teams.

Requirements

  • English-language fluency
  • Proven experience in stakeholder management
  • Experience understanding HR Service Desk type usage of a case management and chat solution such as ServiceNow
  • Certified ServiceNow HR Admin from Tokyo version or later

Requirements Summary

4+ years of experience in stakeholder management, HR Service Desk type usage of a case management and chat solution, and certified ServiceNow HR Admin