ServiceNow ITOM/ITAM Architect

Join Cask's vibrant community of talented individuals and be an architect of change. As a ServiceNow ITOM/ITAM Architect, you will lead technical solution implementation and provide consultative guidance to customers. Collaborate with the development team, lead requirements gathering workshops, and oversee project delivery. Proven consulting experience and expertise in ITOM/ITAM product line are required.

Requirements

• Proven consulting experience as a key technical resource leading the development and delivery of ITOM / ITAM solutions in client environments
• Expert level proficiency in ITOM / ITAM product line including current ITOM / ITAM certification(s)
• Knowledge of ITIL, minimum foundation level, ideally higher
• Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, SOAP, SCP, FTPS
• Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc
• Ability to listen, interpret, strategize and consult on complex business processes and technical concepts
• Demonstrated ability to influence and consult with clients, translating technical strategies to business outcomes and business outcomes to technical strategies.

Benefits

• Robust benefits package
• Paid training, including ServiceNow certifications
• Training dollars and hours for continued education and career development
• Diversity, equity, and inclusion initiatives