Job description

Posted on:
January 17, 2025
Serve as a part of an ServiceNow IT operations management (ITOM) team in a fast-paced Web application environment supporting the Alight business.
Requirements
- Minimum 5 years of experience in developing, administrating, and supporting ServiceNow.
- Extensive and proven experience with supporting, developing, and implementing ITOM modules (Discovery, Service Mapping), Software Asset Management, Hardware Asset Management, and configuration management database (CMDB) in an enterprise production environment.
- ServiceNow Certifications in CMDB, Discovery, Software Asset Management, Hardware Asset Management, and ServiceNow Administration.
- Experience supporting mid servers running on Microsoft Windows Servers.
- Knowledge of Amazon Web Services (AWS) services and integration with ITOM is a plus.
- Knowledge of scripting languages, including PowerShell or Bash.
- Teamwork ability. Must be good team player.
- Strong Organizational skills and excellent work ethics.
- Excellent communicator and able to collaborate with teams in various locations.
- Excellent knowledge of English Language (Verbal and Written).
- Excellent follow up skills, self-directed, and proactive.
Benefits
- competitive total rewards package
- continuing education & training
- tremendous potential with a growing worldwide organization
Requirements Summary
5+ years of experience in ServiceNow development, administration, and support. Proven experience with ITOM modules, ServiceNow certifications, and AWS knowledge