Alight Solutions

ServiceNow ITOM Senior Engineer

Join Alight Solutions as a ServiceNow ITOM Senior Engineer in Hyderabad. Leverage 5+ years of experience in ITOM, enjoy competitive benefits, and grow your career.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Operations Management
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Integration Hub
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Virtual Agent
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Software Asset Management
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Hardware Asset Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
January 17, 2025

Serve as a part of an ServiceNow IT operations management (ITOM) team in a fast-paced Web application environment supporting the Alight business.

Requirements

  • Minimum 5 years of experience in developing, administrating, and supporting ServiceNow.
  • Extensive and proven experience with supporting, developing, and implementing ITOM modules (Discovery, Service Mapping), Software Asset Management, Hardware Asset Management, and configuration management database (CMDB) in an enterprise production environment.
  • ServiceNow Certifications in CMDB, Discovery, Software Asset Management, Hardware Asset Management, and ServiceNow Administration.
  • Experience supporting mid servers running on Microsoft Windows Servers.
  • Knowledge of Amazon Web Services (AWS) services and integration with ITOM is a plus.
  • Knowledge of scripting languages, including PowerShell or Bash.
  • Teamwork ability. Must be good team player.
  • Strong Organizational skills and excellent work ethics.
  • Excellent communicator and able to collaborate with teams in various locations.
  • Excellent knowledge of English Language (Verbal and Written).
  • Excellent follow up skills, self-directed, and proactive.

Benefits

  • competitive total rewards package
  • continuing education & training
  • tremendous potential with a growing worldwide organization

Requirements Summary

5+ years of experience in ServiceNow development, administration, and support. Proven experience with ITOM modules, ServiceNow certifications, and AWS knowledge