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Rede Consulting Services
ServiceNow ITSM+CSM Architect (USA / Remote)
Join Rede Consulting Services as a ServiceNow ITSM+CSM Architect (Remote, USA). Leverage 8+ years of expertise in ITSM/CSM, Flow Designer, and ITIL processes. Enjoy competitive salary and flexible hours.
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
Customer Service Management
IT Service Management
Service Catalog
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 15, 2025
We're hiring a Senior ServiceNow ITSM+CSM Architect with 8+ years of experience to design end-to-end architecture for ITSM and CSM implementations, collaborate with stakeholders, and lead technical implementations.
Requirements
- 8+ years of experience with strong hands-on and architectural experience in ServiceNow ITSM and CSM modules
- Deep expertise in ServiceNow ITSM and CSM modules
- Hands-on experience with Flow Designer, Virtual Agent, CSM Playbooks, ITIL processes, and CMDB
Benefits
- Competitive salary
- Performance-based incentives
- Flexible work hours
- Remote-friendly culture
Requirements Summary
8+ years of experience, deep expertise in ServiceNow ITSM and CSM modules, hands-on experience with Flow Designer, Virtual Agent, and CMDB
