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Brillio
ServiceNow ITSM Engineer - R01546721
Join Brillio as a ServiceNow ITSM Engineer in Guadalajara. Requires 5+ years in ITSM, scripting, and module expertise. Competitive benefits offered.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
IT Service Management
Integration Hub
Knowledge Management
Service Catalog
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 11, 2025
Brillio is seeking a ServiceNow ITSM Engineer with 5+ years of experience in ServiceNow ITSM development and administration to join their team. The role requires expertise in various ServiceNow modules and integrations.
Requirements
- 5+ years of experience in ServiceNow ITSM development and administration
- Expertise in Incident, Problem, Change, Request, and Knowledge Management
- Strong knowledge of ServiceNow scripting (JavaScript, Glide API, Business Rules, Client Scripts, UI Actions, UI Policies)
- Experience with ServiceNow REST/SOAP API integrations
- Hands-on experience with Flow Designer, Integration Hub, and Service Catalog
- Knowledge of CMDB and Asset Management best practices
- Experience with ServiceNow upgrades and platform maintenance
Requirements Summary
5+ years of ServiceNow experience, strong scripting knowledge, and expertise in various ITSM modules
