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Brillio
ServiceNow ITSM Engineer - R01546721
Join Brillio as a ServiceNow ITSM Engineer in Guadalajara. Leverage your 5+ years of ServiceNow expertise in ITSM, scripting, and integrations to enhance customer solutions.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
IT Service Management
Integration Hub
Knowledge Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 11, 2025
At Brillio, our customers are at the heart of everything we do. We're a fast-growing company looking for talented people who want to have a profound impact on our customers.
Requirements
- 5+ years of experience in ServiceNow ITSM development and administration.
- Expertise in Incident, Problem, Change, Request, and Knowledge Management.
- Strong knowledge of ServiceNow scripting (JavaScript, Glide API, Business Rules, Client Scripts, UI Actions, UI Policies).
- Experience with ServiceNow REST/SOAP API integrations.
- Hands-on experience with Flow Designer, Integration Hub, and Service Catalog.
- Knowledge of CMDB and Asset Management best practices.
- Experience with ServiceNow upgrades and platform maintenance.
Requirements Summary
5+ years of experience in ServiceNow ITSM development and administration, expertise in Incident, Problem, Change, Request, and Knowledge Management, strong knowledge of ServiceNow scripting
