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Qualtrics
ServiceNow Manager
Join Qualtrics as a ServiceNow Manager in Provo, UT. Lead a team, drive best practices, and enjoy benefits like wellness reimbursement and hybrid work.
Direct Hire
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Configuration Management Database
Governance, Risk, and Compliance
IT Service Management
Service Portal
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
January 9, 2025
Qualtrics is seeking a ServiceNow Manager to drive best practices, sound architecture, and governance for the ServiceNow platform. The successful candidate will lead a team of admins and developers, collaborate with diverse teams, and prioritize user experience.
Requirements
- 7+ years in ServiceNow administration or development with deep architecture knowledge
- Experience in managing CSDM & establishing and maintaining Data Governance standards
- Prior experience in implementing and augmenting the ServiceNow platform in the areas of ITSM and HR Service Management/Employee Center
- Excellent communication and collaboration skills
- Leadership experience in leading, managing or mentoring development teams
- Problem-solving and strategic thinking capabilities
- Experience running a lean organization that is focused on driving immediate impact
- Relevant ServiceNow certifications highly desirable
Benefits
- Wellness Reimbursement of $300 per quarter for wellness activities
- $1800 Experience Bonus to enjoy an experience of your choice
- Engaging Q-Group Communities such as MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development
- Certification & Ongoing-Learning: Access to ServiceNow on-demand courses & certifications
- The Qualtrics Hybrid Work Model
Requirements Summary
7+ years of ServiceNow experience, leadership experience, and relevant certifications
