Qualtrics is seeking a ServiceNow Manager to drive best practices, sound architecture, and governance for the ServiceNow platform. The successful candidate will lead a team of admins and developers, collaborate with diverse teams, and prioritize user experience.
Requirements
- 7+ years in ServiceNow administration or development with deep architecture knowledge
- Experience in managing CSDM & establishing and maintaining Data Governance standards
- Prior experience in implementing and augmenting the ServiceNow platform in the areas of ITSM and HR Service Management/Employee Center
- Excellent communication and collaboration skills
- Leadership experience in leading, managing or mentoring development teams
- Problem-solving and strategic thinking capabilities
- Experience running a lean organization that is focused on driving immediate impact
- Relevant ServiceNow certifications highly desirable
Benefits
- Wellness Reimbursement of $300 per quarter for wellness activities
- $1800 Experience Bonus to enjoy an experience of your choice
- Engaging Q-Group Communities such as MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development
- Certification & Ongoing-Learning: Access to ServiceNow on-demand courses & certifications
- The Qualtrics Hybrid Work Model