The ServiceNow senior expert determines the best technical solutions and support to satisfy ESM functional and business requirements. Responsible for activation and configuration of ServiceNow applications, development of workflows and scripts, and troubleshooting and resolving issues.
Requirements
- ServiceNow Certified ServiceNow Administrator
- Development of ServiceNow Workflows, client and server-side scripting
- ServiceNow modules, mainly Customer Service Management (CSM)
- HTTP, REST, and API design best practices
- Modern web design (CSS, HTML, etc), JavaScript, Angular.js, and ServiceNow Service Portal
- Fluent English (mandatory)
Benefits
- Programs of Wellness and Health
- Medical and dental assistance
- Policy of reimbursement for some special health conditions
- Subsidy for medications through Funcional Health
- Flexible work hours with policy of home office (not applied for hourly workers)
- Short Friday for administrative and hourly workers in the normal shift (only in Campinas)
- Participation in profits and results (PLR)
- Policy of international expatriation and national transfers
- Private pension plan and loans with differentiated rates
- Life insurance
- Optional membership to the Bosch Club within the plant
- Assistance for mothers with nursery in the plant
- Extended maternity and adoption leave of 180 days
- Paternity and adoption leave of 20 days
- Meal at the workplace
- Free shuttle bus (or Vale Transporte)
- Free parking (for those who come in person)
- Year-end benefits with Christmas basket and frozen turkey
- Toy for children under 12 years old
- School material for employees (up to university level) and children (up to high school level)
- Policy of subsidies for technical courses, post-graduation, MBA, specializations and languages
- Trainings and certifications through our corporate university
- Reward for time in service (from 10 years and every 5 years)
- Optional participation in various volunteer actions through the Robert Bosch Institute
- Discounts with partners of the club