Crowell & Moring

ServiceNow Platform Engineer

Join Crowell & Moring as a ServiceNow Platform Engineer in San Francisco. Lead platform development, manage ITSM and SPM applications, and enjoy great benefits.

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Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
February 13, 2025

The ServiceNow Platform Engineer is responsible for the development, management, and growth of the ServiceNow platform within the firm. The Engineer will lead technical efforts to ensure the platform aligns with the firm's business strategy across all US and International offices.

Requirements

  • Administers, configures, and maintains the ServiceNow platform, focusing on IT Service Management (ITSM) and Strategic Portfolio Management (SPM) applications.
  • Develops and implements fixes for bugs and issues in ServiceNow production for ITSM and SPM.
  • Creates and modifies forms, fields, and workflows according to requirements.
  • Handles onboarding and offboarding of ServiceNow users and ensures effective user access management and platform security, complying with regulations and internal policies.

Benefits

  • healthcare
  • vision
  • dental
  • retirement
  • all-purpose leave
  • progressive options such as back up childcare, wellness programs, cultural events and social activities

Requirements Summary

4+ years of experience implementing, administering, configuring, and maintaining the ServiceNow platform; 2+ years of discovery and configuration management (CMDB) experience; Bachelor's degree in computer science, information technology, or a related field