Connection

ServiceNow Prac Lead IT- PCC

Join Connection as a ServiceNow Practice Lead in Merrimack, NH. Drive strategy, scale practices, and leverage ServiceNow expertise in ITSM and FSM. Benefits include 401k, medical insurance, and wellness resources.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Field Service Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Field Service Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 18, 2023

Connection is looking for a ServiceNow Practice Lead to develop and execute the company's strategy for establishing and expanding its internal ServiceNow practice. The ideal candidate will have experience with ServiceNow modules, including Field Service Management and IT Service Management, and strong communication skills.

Requirements

  • Proven experience across a range of ServiceNow modules
  • Proven experience in building and scaling ServiceNow practices or teams
  • Understanding of system architecture, integrations, Service Bridge, and development methodologies within the ServiceNow platform
  • Strong communications skills with the ability to effectively collaborate across teams and stakeholders in a large enterprise
  • Excellent problem-solving skills and ability to analyze complex business requirements

Benefits

  • Total rewards package
  • Financial, emotional, and physical resources
  • 401k plans
  • Medical insurance
  • Free therapy visits
  • Mental health coaching and tools
  • Meditation resources
  • Generous paid time off package
  • Wellness and Volunteer Time Off days

Requirements Summary

Experience with ServiceNow modules and strong communication skills required