ServiceNow Process Engineer (Analyst) at University of Maryland Medical System, Columbia, MD. Requires 5+ years ITSM experience, 3+ years with ServiceNow. Benefits included.
Responsible for gathering, understanding and analyzing user requirements to develop new and/or modify existing business applications which create significant business value in a dynamic healthcare environment. Partner with the ITSM Service Operations Team, UMMS IT, and business entities to ensure highly effective and consistent use of the ServiceNow Platform.