PayPal

ServiceNow Product Manager - Technical

Join PayPal as a ServiceNow Product Manager in San Jose, CA. Lead product management for IT solutions, requiring 7+ years of experience. Enjoy flexible work and benefits.

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Job Level - JobBoardly X Webflow Template
Senior
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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IT Operations Management
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IT Service Management
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Strategic Portfolio Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
January 28, 2025

As a ServiceNow Product Manager - Technical at PayPal, you will lead product management activities to build and optimize solutions for complex business issues using the ServiceNow platform. You will impact the success of PayPal through the creation and launch of ServiceNow product features that meet stakeholders' needs and help support PayPal's IT and business operations.

Requirements

  • Bachelor’s degree OR appropriate combination of education and experience
  • 7+ years’ experience in business analysis, product management, metrics and reporting, platform-based process management, or other relevant experience required
  • Hands-on experience and expertise in a primary domain such as: IT Service Management (ITSM), IT Operations Management (ITOM), or Strategic Portfolio Management (SPM)
  • Certified Implementation Specialist (CIS) in any domain
  • Experience working with ServiceNow as a planning tool and another software development tool such as Jira or Azure DevOps (ADO) for execution of development

Benefits

  • Flexible work environment
  • Employee shares options
  • Health and life insurance

Requirements Summary

7+ years of experience in business analysis, product management, metrics and reporting, platform-based process management, or other relevant experience; Bachelor’s degree or appropriate combination of education and experience; Hands-on experience and expertise in a primary domain such as IT Service Management, IT Operations Management, or Strategic Portfolio Management