Windward Consulting

ServiceNow Senior Configuration Manager

Join Windward Consulting as a ServiceNow Senior Configuration Manager in Fort Meade, MD. Leverage your ServiceNow expertise in configuration management and Agile. Benefits include medical, 401(k), and stock options.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 10, 2025

Windward Consulting is a leading provider of Service-Centric IT consulting services. We are seeking a ServiceNow Senior Configuration Manager to join our team at Fort Meade, Maryland.

Requirements

  • Requires a US Citizenship.
  • Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ within 14 days of hire
  • Must hold an active DoD Secret clearance.
  • Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support
  • Bachelor’s Degree with 8 – 12 years of relevant experience or master’s with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable.
  • Experience working with an Agile software development team, managing project deadlines (ideally in a Scrum Master, or Development role)
  • Experience briefing leadership and/or customers of key status of project progression.
  • Experience communicating with and briefing status to external stakeholders, including customer representatives.
  • Experience using agile project management tools (e.g., Jira)
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to manage time extremely well, and quickly sense when an issue needs to be discussed or triaged.
  • Must have strong attention to detail, as focus on task completion is critical.
  • Must have prior experience supporting ServiceNow update sets with strong knowledge in configuration management

Benefits

  • Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance
  • Employee stock options

Requirements Summary

8-12 years of experience in configuration management and Agile software development, with a bachelor's degree or master's degree, and strong knowledge of ServiceNow