Kyndryl

ServiceNow Senior Consultant

Join Kyndryl as a ServiceNow Senior Consultant in Kelsterbach, Hesse. Lead digital transformation projects, implement ITSM solutions, and enjoy 30 vacation days and flexible hours.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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DevOps
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
December 20, 2024

As a ServiceNow Senior Consultant, you will lead projects with a focus on digital transformation and IT service management to ensure that solutions are tailored to our customers' needs. You will consult and implement ServiceNow solutions in complex IT landscapes, analyze business processes, and take responsibility for the conception, development, and quality assurance of solutions on the ServiceNow platform.

Requirements

  • Completed studies in computer science, business informatics or a comparable degree
  • Agile mindset and teamwork
  • At least 2 years of experience in 'High Code' software development with any programming language
  • At least 5 years of experience in implementing and consulting ServiceNow solutions
  • In-depth knowledge of ITSM and ITOM modules, further modules such as HRSD or CSM are advantageous
  • Certification as a ServiceNow Certified Implementation Specialist (CIS) or comparable
  • Excellent communication skills and customer orientation
  • Fluent German and English skills

Benefits

  • 30 vacation days
  • Flexible working hours
  • Attractive benefits, including subsidies for lunch, sports and leisure activities, and other well-being services
  • Access to top-class training programs and certifications from leading companies such as Microsoft, Google, and Amazon
  • An open platform for innovation, where your ideas are valued and encouraged
  • An engaged community that contributes positively to society through volunteer work and social initiatives

Requirements Summary

At least 5 years of experience in implementing and consulting ServiceNow solutions, in-depth knowledge of ITSM and ITOM modules, certification as a ServiceNow Certified Implementation Specialist (CIS) or comparable