ServiceNow Senior System Engineer

Windward Consulting is seeking a ServiceNow Senior System Engineer to support the management of requirements, design, integration, and deliver new infrastructure as code automated test functionality and support existing frameworks in the AWS Cloud.

Requirements

• Collaborate with process owner(s), technical leads, and a variety of process stakeholders
• Employ SE approach for systems planning design, execution, and sustainment
• Identifying the ‘As-Is’ process and working with the Product Owner, SMEs, and developers to create the ‘To-Be’ process
• Tracking, monitoring and making updates to user stories directly in the Atlassian Jira tool
• Develop business process maps using a standard methodology and toolset
• Support the creation of systems engineering documents and diagrams to support process development
• Execution of engineering activities, requirements analysis, requirements traceability matrix, implementation planning, third party coordination, integration and test, documentation, deployment, and system assessment
• Experience with managing test case creation & execution to ensure functionality innovations
• Provide measurable input to new solutions, processes, or standards to achieve functional/project objectives
• Collaborating with colleagues to monitor and report technical variances; facilitating resolution of technical issues that adversely impact successful product delivery
• Author and execute User Acceptance strategies, plans and scripts for the innovation’s deployment
• Adopt to new ways of working, socializing, and collaborating with stakeholders and understanding their business goals
• Support the design and implementation of test cases and testing framework for the instantiation of infrastructure as code in environment to verify the quality of deployed code
• Asking questions & raising concerns as soon as possible without being prompted
• Employing exceptional problem-solving skills

Benefits

• Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D
• Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance