ServiceNow Senior Technical Consultant

Process expert in supporting HR, Legal, Workplace/Facility, and Finance/Supply Chain departments using ServiceNow products. Lead customers in improving their processes and guide them in completing required documentation.

Requirements

• At least 5+ years of consulting experience for complex, global organizations in the HR, Legal, and/or Workplace/Facility & Finance/Supply Chain operations/technology departments
• ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification, and relevant ServiceNow Solution-Specific Certified Implementation Specialist/Accreditation designations
• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
• Experience in analyzing and recommending HR, Legal, Workplace/Facility and/or Finance/Supply Chain strategies based on business priorities

Benefits

• Support internal unit testing of developed solution during the development stage of the engagement, in partnership with Technical Resources
• Drive customer unit and user-acceptance testing requirements throughout and at key stages of an engagement
• Provide training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request