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NewRocket
ServiceNow Solution Architect - Managed Services (ITSM/CSM/HRSD) India
Join NewRocket as a ServiceNow Solution Architect in India. Lead ITSM/CSM/HRSD solutions, requiring 8-12 years in app development and ServiceNow expertise. Enjoy a diverse workplace.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Discovery
Human Resources Service Delivery
IT Asset Management
IT Service Management
Integration Hub
Virtual Agent
Software Asset Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Software Asset Management
Job description
Posted on:
February 14, 2025
NewRocket is a global ServiceNow partner helping top enterprise leaders solve business problems. We're looking for a ServiceNow Solution Architect to lead the delivery of ServiceNow solutions and services.
Requirements
- 8-12 years of experience in application development at a SaaS, PaaS, or Enterprise Software Development Company
- 3+ years of ServiceNow Platform Experience with an in-depth understanding of ServiceNow architecture
- Experience with ITSM/CSM/HRSD on the ServiceNow Platform, experience with Event, discovery etc
- Passion in engineering science and technology
- Collaboration with customers
- Strong problem-solving skills and the ability to simplify complex situations
- Fundamental understanding of the different modules data model (Accounts, Contacts, Cases, Entitlements, etc.)
- Experience with documentation software (e.g., Microsoft Word, Excel, PowerPoint, Lucidchart)
- Proven ability to consult as a key technical resource leading the development and delivery of ServiceNow solutions in client environments
- Knowledge of ITIL, minimum Foundation and/or CSDM, Common Service Data Model
- Proficient in one of the following product lines: ITSM/CSM/HRSD/ITAM etc
- Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
- Strong scripting skills in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
- Experience implementing systems using the Agile/Scrum methodology
Benefits
- Diverse and inclusive workplace
- Equal opportunity workplace and affirmative action employer
- Committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status
Requirements Summary
8-12 years of experience in application development, 3+ years of ServiceNow Platform Experience, passion in engineering science and technology, collaboration with customers, and fundamental understanding of the different modules data model
