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Sonsoft Inc
Servicenow Solution Architect
Join Sonsoft Inc as a ServiceNow Solution Architect in Glendale, CA. Lead projects, mentor teams, and ensure system reliability. Experience in ITSM and advanced support required.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Discovery
IT Service Management
Problem Management
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 25, 2016
Lead the Technical Team and provide Service Now solutions and resource estimates for upcoming projects. Mentor the Technical team and perform Design Reviews. Perform all aspects of Platform Administration, Design, Development and implantation of Software solutions.
Requirements
- Implementation of Service Now for ITSM, Discovery, Orchestration, PPM, Demand Management and other modules
- Provide advanced support for Service Now by troubleshooting, implementing bug fixes and root cause analysis etc.
- Maintain production system reliability through utilization of Change Management process
Requirements Summary
Implementation of Service Now for various modules, advanced support for Service Now, and maintaining production system reliability
