Sonsoft Inc

Servicenow Solution Architect

Join Sonsoft Inc as a ServiceNow Solution Architect in Glendale, CA. Lead technical teams, implement ITSM, and ensure platform reliability. 5+ years required.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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Discovery
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IT Service Management
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 1, 2016

Lead the Technical Team, provide Service Now solutions and resource estimates, and perform technical leadership. Responsible for platform administration, design, development, and implementation of software solutions, building workflows, and writing automated scripts.

Requirements

  • Implementation of Service Now for ITSM, Discovery, Orchestration, PPM, Demand Management and other modules
  • Provide advanced support for Service Now by troubleshooting, implementing bug fixes and root cause analysis
  • Maintain production system reliability through utilization of Change Management process

Requirements Summary

5+ years of experience in Service Now implementation, technical leadership, and platform administration required