ServiceNow SRE Support Consultant - AVP

We are seeking a ServiceNow SRE Support Consultant with 5+ years of experience to ensure the stability, scalability, and reliability of our ServiceNow platform. This role will focus on monitoring, troubleshooting, automation, and performance optimization of the ServiceNow environment while applying SRE and DevOps best practices.

Requirements

• 5+ years of experience in ServiceNow administration, support, or SRE roles.
• Strong knowledge of ServiceNow architecture, modules, and instance management.
• Experience in UNIX/Linux, and Windows Server administration.
• Hands-on expertise in scripting (Bash, PowerShell, Python) and automation tools (Ansible, Terraform, Jenkins, Git).
• Proficiency in networking (DNS, TCP/IP, Load Balancing, Firewalls) related to ServiceNow.
• Experience with ServiceNow ITOM (Discovery, Event Management, CMDB, Performance Analytics).
• Understanding of ServiceNow upgrades, patching, and instance cloning.
• Basic knowledge of ServiceNow scripting (JavaScript, REST API, Web Services).
• ServiceNow Certified System Administrator (CSA) or ITOM certifications.
• Linux (RHCSA, RHCE) or Windows (MCSA, MCSE) certifications.
• Cloud certifications (AWS, Azure, GCP) are a plus.

Benefits

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above