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RSM US LLP
ServiceNow Supervisor
Join RSM US LLP as a ServiceNow Supervisor in Hyderabad. Lead support teams, engage stakeholders, and enjoy competitive benefits. 7+ years IT experience required.
Consulting
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Customer Service Management
IT Service Management
Strategic Portfolio Management
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Provider
Certified Implementation Specialist - Strategic Portfolio Management
Certified System Administrator
Job description
Posted on:
January 11, 2025
We are looking for a ServiceNow Supervisor to manage and supervise support/development staff, engage with stakeholders, and provide on-call support. You will work with cross-functional teams, monitor SLAs, and assess technical solutions.
Requirements
- Minimum 7 years of total IT experience
- Minimum 5 years of ServiceNow Support and Development experience
- BE/BTech degree in Computer Science, Information Systems or equivalent field
- ServiceNow Certifications - CSA plus 1 mainline certification
- Good to have ITIL Foundations v3 certified, v4 preferred
- ServiceNow Certifications – CAD, CIS-ITSM, CIS-SPM, CIS-CSM
Benefits
- Competitive benefits and compensation package
- Flexibility in your schedule
- Ability to balance life’s demands
Requirements Summary
7+ years of IT experience, 5+ years of ServiceNow experience, BE/BTech degree in Computer Science or equivalent field
