0602 Unisys Global Services - India

Servicenow Support Enterprise Sr Analyst

Join Unisys Global Services in Bangalore as a ServiceNow Support Enterprise Sr Analyst. Lead Tier 2 support, requiring 5+ years experience and advanced tech knowledge. Equal opportunity employer.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Senior
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 5, 2024

Delivers and leads team in the delivery of Tier 2 remote hardware and software support services to clients to resolve product use and multi-product/platform problems, and/or questions relating to enterprise systems, networks and application software, as well as desktop applications that are beyond the scope of the client’s first level help desk support function.

Requirements

  • University degree or equivalent education and experience
  • Minimum of 5 years relevant experience
  • Advanced knowledge in one of the technologies relating to enterprise systems, networks, backup, storage, cloud or a customer proprietary, COTS, or Unisys application
  • Specific certifications on the respective domain, platform or application
  • Ability to support multiple clients/ technologies as part of shared support delivery
  • Must be client focused, display interpersonal skills and be an effective team member
  • Ability to train and develop staff and/or client

Benefits

  • Equal opportunity employer
  • Commitment to diversity and inclusion

Requirements Summary

University degree, 5+ years experience, advanced knowledge in enterprise systems, networks, backup, storage, cloud or proprietary applications