ServiceNow System Administrator

The ServiceNow System Administrator will operate as part of the IT Business Office team to support the current and future operational needs of BCBSKS. This role will handle configuration and deployment tasks for the BCBSKS ServiceNow sub-prod and production instances, as well as provide day-to-day support and system enhancement recommendations for current and future ServiceNow modules.

Requirements

• Collaborate with stakeholders to understand and document requirements
• Design, configure, and deploy forms and workflows in the ServiceNow environment
• Perform unit, system, and integration testing of ServiceNow processes
• Create and maintain documentation for the ServiceNow solution
• Configure and support integrations between ServiceNow and other software solutions
• Adhere to established best practices and standard operating procedures
• Assist with designing, developing, and supporting the CMDB within ServiceNow
• Provide guidance to users regarding how to utilize the ServiceNow platform
• Assist with implementing additional modules of the ServiceNow platform

Benefits

• Incentive pay program (EPIP)
• Health/Vision/Dental insurance
• 6 weeks paid parental leave for new mothers and fathers
• Fertility/Adoption assistance
• 2 weeks paid caregiver leave
• 5% 401(k) plan matching
• Tuition reimbursement
• Health & fitness benefits, discounts and resources