Zone IT Solutions

ServiceNow System Administrator

Join Zone IT Solutions as a ServiceNow System Administrator in Dubai. Requires ServiceNow certification, CMDB experience, and strong communication skills. Benefits include flexible solutions and a diverse work environment.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Configuration Management Database
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IT Operations Management
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IT Service Management
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Reporting and Analytics
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Provider
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Certified System Administrator

Job description

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Posted on:
 
February 19, 2025

We are hiring a ServiceNow System Administrator for a long-term federal project based in Dubai City. You will be joining our global IT service provider for an exciting new project.

Requirements

  • ServiceNow certified administrator
  • ServiceNow ITSM modules Configuration and Development skills
  • Mandatory Experience in Configuration Management Database (CMDB)
  • Understanding of ServiceNow platform architecture and tables structure
  • Experience in creating reports and Dashboards in ServiceNow modules
  • Experience in IT Operations Management (ITOM) features
  • Ability to consultatively engage with customers and provide guidance
  • Strong documentation and presentation skills
  • Excellent verbal and written communication skills

Benefits

  • Flexible, efficient, and collaborative solutions to organizations that require IT expertise
  • Agile, agnostic, and flexible solutions to source IT expertise
  • Equal opportunity employer
  • Welcome applicants from a diverse range of backgrounds

Requirements Summary

ServiceNow certification and experience in configuration management database, platform architecture, and report creation. Strong communication and documentation skills