Ghobash Group

ITSM Specialist

Join Ghobash Group in Dubai as an ITSM Specialist. Lead ITIL implementation, leverage ITSM tools, and enjoy competitive salary and growth opportunities.

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Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
November 30, 2023

CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. We are looking for an ITSM Specialist to own organizational transformation efforts as related to ITIL implementation across service lifecycles.

Requirements

  • Expert knowledge on ITIL-based service delivery
  • 5-6 years of relevant experience in IT infra management
  • Deep knowledge of ITSM tools like ServiceNow, HP, BMC, CA, and experience in deployment of tools like Summit AI, Assyst, ManageEngine

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and innovative work environment
  • Access to cutting-edge technologies

Requirements Summary

5-6 years of IT infra management experience, expert knowledge on ITIL-based service delivery, and experience in deployment of ITSM tools