The ServiceNow Technical Account Manager (TAM) will be responsible for business development, service delivery, and people management. The ideal candidate will have a strong technical background and excellent communication skills.
Requirements
- Bachelor's degree and a minimum of 10 years' experience in one or more technical disciplines
- Proposing opportunities for follow-on business and supporting new business development
- Client Support of a ServiceNow Platform across ITSM and other modules
- Product Management skills
- Exposure to clients across a variety of industries and domains
- Interaction and influence with mid-level and senior client leadership
- Relative contributions to multi-disciplined project teams to design, develop, deliver, and maintain technical solutions that meet client requirements
- Advanced knowledge in solution implementation techniques within their area of expertise
- Experience in several project related roles (i.e. implementer, integrator, test analyst, system administrator, tool specialist, support engineer, team leader or architect)
- Multiple industry certifications in their area of expertise
Benefits
- EEO commitment
- Opportunity to participate without barriers
- Request for reasonable accommodation