ServiceNow Test Manager

The ServiceNow Test Manager role involves developing comprehensive test plans and strategies for ServiceNow implementations, evaluating software for a DoD organization, and communicating defects to the development team. The role requires experience with automation tools, SDLC methodologies, and API testing. The ideal candidate will have a strong analytical and problem-solving skillset, excellent written and verbal communication skills, and a TS/SCI clearance with a polygraph.

Requirements

• 3+ years of experience in software development
• Experience with automation tools, such as ServiceNow Automated Test Framework (ATF)
• Experience with SDLC methodologies, such as Agile, Kanban and Scrum
• Experience with API testing, such as SOAP or REST
• Knowledge of testing techniques
• Knowledge of how to build reusable code in JavaScript, including writing comprehensive tests to ensure code coverage
• Ability to troubleshoot complex issues
• TS/SCI clearance with a polygraph
• Bachelor's degree
• Ability to obtain a ServiceNow Certified Systems Administration (CSA) certification within 6 months of start date

Benefits

• Health benefits
• Life, disability, financial, and retirement benefits
• Paid leave
• Professional development
• Tuition assistance
• Work-life programs
• Dependent care
• Recognition awards program
• Select offerings for part-time employees