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Windward Consulting
ServiceNow Trainer
Join Windward Consulting as a ServiceNow Trainer in Ft. Meade, MD. Leverage your ServiceNow expertise to develop demos and training materials. Benefits include medical, 401(k), and more.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 11, 2025
Windward Consulting is seeking a ServiceNow Trainer to demo and prepare marketing material for the Global Solutions Management – Operations II (GSM-O II) contract at DISA. The ideal candidate will have excellent customer service skills, ability to work independently, and strong communication skills.
Requirements
- US Citizenship
- Active DoD Secret clearance
- Bachelor’s degree from an accredited college in a related discipline or equivalent experience/combined education, with 4 - 8 years of professional experience
- Excellent customer service skills
- Ability to work independently, prioritize, schedule, and complete multiple tasks
- Strong communication skills
- Ability to develop and present management level briefings
- Potential and willingness to learn and adapt to rapid changes in technology
- Previous experience creating and developing demonstration material, leading demonstrations, presenting in front of the customer, possessing strong technical and functional knowledge
- Experience with the ServiceNow application, agile development, and ITIL foundation or ITIL certified
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Short Term Disability
- Long Term Disability
- Life Insurance and AD&D
- Paid Time Off
- Personal Leave
- Holidays
- 401(k) plan with company match
- Work/life balance
Requirements Summary
Bachelor’s degree from an accredited college in a related discipline or equivalent experience/combined education, with 4 - 8 years of professional experience. Excellent customer service skills, ability to work independently, and strong communication skills
