Site Reliability Engineer

Thomson Reuters is seeking a Site Reliability Engineer to join its Global Command Center team in Gdansk, Poland. The successful candidate will provide technical solutions, analyze chronic and major issues, design solutions, and act as an escalation for GCC engineers. The role requires 3-5 years of experience in Unix/Linux, Windows administration, and proficiency in Java, JavaScript, Python, Jenkins, ServiceNow, and other technologies.

Requirements

• Deliver technical solutions for a single product and/or participates in complex projects
• May lead and be accountable for straight-forward projects that are not complex in nature
• Operates with a moderate level of guidance and direction
• Immediate project or QA/Software Development Engineer team
• Engage with cross-functional teams to execute
• Write new software, makes modifications to existing software, or integrates software applications and modules in accordance with agreed-upon specifications.
• Ability to understand low-complexity business requirements and translate them into coding
• Actively participates and collaborates in meetings, processes, agile ceremonies and interaction with other technology groups.
• Ability to interpret code and solve problems based on existing good practices and standards
• Participates in the code review process for learning purposes
• Acts on the correction of incidents identified by the continuous code quality inspection tool
• Need for moderate guidance and review in carrying out activities
• Executes on provided design
• May provide technical support to operations or other development teams
• Creates and maintains all required technical documentation / manual related to assigned components to ensure supportability.
• Makes suggestions for problem solutions or software enhancements, which will typically be reviewed by a more senior developer.
• Implements solutions as directed within standards
• Participates in project planning sessions with team members to analyze development requirements, provide design options, and provide work breakdown and estimates of work.
• Provides status updates for own scope of work within projects.
• Participates in internal team and status meetings.
• Develops software using disciplined software development processes, adhering to team/company standards and software best practice guidelines, and corporate policies.
• Explains difficult issues and obtains agreement as needed
• Support the support team in resolving customer issues and remote access

Benefits

• Hybrid Work Model: Flexible working environment with 2-3 days a week in the office depending on the role
• Flexibility & Work-Life Balance: Flexible work arrangements, including work from anywhere for up to 8 weeks per year, and supportive workplace policies
• Career Development and Growth: Continuous learning and skill development, Grow My Way programming, and skills-first approach
• Industry Competitive Benefits: Comprehensive benefit plans, flexible vacation, company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing