FIS

Site Reliability Engineer

Join FIS as a Site Reliability Engineer in Pune, focusing on service delivery and incident management using ServiceNow. Lead a team, enhance SRE skills, and enjoy career growth in a top FinTech firm.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
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Problem Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 23, 2025

Site Reliability Engineer role in Pune, working on service delivery, operational support, and SRE/observability for Derivatives line of business. The role involves incident management, leading a team, and working with vendors to upgrade software and manage vulnerabilities.

Requirements

  • Incident Management and problem management
  • Leading a team of 5-6 people functionally
  • Work with vendors to upgrade license/version of dockers and Kafka, manage and fix vulnerabilities
  • Platform network support for cleared derivatives environment
  • Accountable for platform checkouts on weekend changes
  • Hands on experience on Linux and shell scripting
  • Hands on experience on running the Major incident bridges
  • Knowledge on SRE tools like Splunk, Ansible
  • Experience on Ticketing and monitoring tools – ServiceNow, Geneos, Grafana, Prometheus, Dynatrace
  • Knowledge and experience on Kafka, Docker, IBM MQ, Couchbase, Network
  • Should have exposure to public cloud esp. Azure, AWS and GCP

Benefits

  • Exciting opportunity to be a part of World’s Leading FinTech Product MNC
  • Vibrant team and career growth on core banking/payments domain
  • Professional education and personal development possibilities

Requirements Summary

Incident management, team leadership, Linux, shell scripting, SRE tools, Kafka, Docker, and public cloud exposure