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Bosch Group
SO_ServiceNow_Technical_Expert_AI_2025
Join Bosch Group in Bangalore as a ServiceNow Technical Expert. Leverage AI/ML to enhance business processes. Requires 10-15 years experience.
Direct Hire
Senior
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Predictive Intelligence
Now Platform App Engine
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 6, 2025
The job requires analyzing business processes to identify opportunities for AI and machine learning enhancement on the ServiceNow platform. The candidate will implement and optimize ServiceNow AI capabilities, develop predictive models, and design chatbot workflows. The role involves working with business teams, providing guidance and training, and ensuring adherence to industry best practices for data privacy and ethics.
Requirements
- Strong understanding of AI/ML concepts
- Familiarity with ServiceNow development
- Strong analytical skills
- Proficiency in AI/ML tools and platforms
- Good communication skills
- Experience with data visualization tools
- Knowledge of ITIL processes
Requirements Summary
Bachelor's degree in Computer Science, Data Science, Information Technology, or related field, and 10-15 years experience in ServiceNow
