ALTEN

Software Release Coordinator

Join ALTEN in Fes as a Software Release Coordinator. Requires a Bac +5 in Computer Science, 3-5 years experience, and ITIL knowledge. Benefits include career growth and training.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Service Catalog
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 6, 2023

ALTEN MAROC is seeking a Software Release Coordinator to join their team. The successful candidate will participate in maintaining the Windows and MacOS applicative parks, ensuring application lifecycle and deployment, and maintaining the application catalogue and service catalogue. The role requires a graduate with a Bac +5 in Computer Science and 3-5 years of experience.

Requirements

  • Identify and monitor the sources of modifications and uses of products
  • Collect, aggregate, and synthesize the evolutions of the roadmap, benefits, tips, success stories, etc.
  • Execute frequent and concise information campaigns; practical tips; and examples of success to stakeholders
  • Organize documentation and the artefacts repository of training
  • Autonomous English practice
  • Synthesis skills, writing skills
  • Analysis skills
  • Reactivity and proactivity
  • Very good communication
  • Curiosity and persuasion
  • Mastery of the applicative packaging in the context of the SCCM deployment solution and Intune (Co-Management & Autopilot included)
  • Mastery of the packaging for OS Windows / MacOS
  • Mastery of MECM collections, SCCM reporting (PowerBi would be a plus)
  • Knowledge of ITSM ServiceNow
  • Mastery of ITIL processes (Change Management, CDMB Applicative)
  • Proposal strength on applicative lifecycle management processes
  • Writing skills (DIN, Process, Workflow, …)
  • Mobility management skills would be a plus

Benefits

  • Diverse professional paths with career opportunities, internal, sectoral, geographical and job mobility
  • Certification and diploma training
  • Regular events to combine well-being and performance

Requirements Summary

Bachelor's degree in Computer Science, 3-5 years of experience, strong analytical and writing skills, and experience with ITIL processes and ServiceNow