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Motorola Solutions
Software Support Engineer (Córdoba)
Join Motorola Solutions as a Software Support Engineer in Córdoba. Leverage ServiceNow skills to support CAD product lifecycle, ensuring customer satisfaction. 100% remote work!
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 9, 2025
The Software Support Engineer will be responsible for ensuring the product lifecycle of CAD in the customer, in relation to central IT subsystems. They will support customer activations, configure adjustments as needed, and contribute to the project team with their IT knowledge.
Requirements
- Bachelor's degree or Engineering degree related
- Intermediate English proficiency
- 1-3 years of studies or related work experience
- Problem-solving experience
- Database management: SQL Server, SSRS (SQL Server Reporting Services)
- Certifications of value in IT such as VMware, Microsoft Administration, or others
- Monitoring or support of network protocols: VPN, MPLS, BGP, VoIP, SIP
- Experience in the administration of Microsoft CRM solutions, antivirus, and backup
- Experience in network monitoring with Nagios, Zabbix, Solarwinds, Federos, PagerDuty, or other monitoring solution
- Experience with ServiceNow, Remedy, or other ITSM platform
Benefits
- 100% remote work
- Rotating 24/7 guard shifts
- Travel under 10%
Requirements Summary
Bachelor's degree or Engineering degree related, 1-3 years of studies or related work experience, problem-solving experience
