FICO

Solution Support - Lead Engineer

Join FICO in Mexico as a Solution Support - Lead Engineer. Leverage ServiceNow and ITIL skills to support critical clients, with competitive benefits.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 1, 2025

Join FICO's world-class team as a Solution Support - Lead Engineer and contribute to a corporate critical initiative. Work with diverse enabling platform technologies and support FICO's most critical clients. Develop a deep understanding of FICO's business and work closely with product development, product management, and sales/pre-sales teams to deliver significant value to clients.

Requirements

  • Ambitious and self-driven individual with proven experience working platform, SaaS, and component solutions
  • Hands on experience with Java support, Kubernetes, RedHat Linux, and AWS
  • Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM). Outsystems a plus
  • Working knowledge of relational database systems – MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC
  • Working knowledge of LDAP design, implementation, and networking
  • Experience with administering multi-platform operating system environments (Windows and LINUX)
  • Experience with ITIL standards and technologies (ServiceNow)
  • Scripting/programming experience in Puppet, Powershell, PERL,.NET, Python or UNIX Shell a plus

Benefits

  • Highly competitive compensation, benefits and rewards programs
  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others
  • The opportunity to make an impact and develop professionally
  • Work/life balance, employee resource groups, and social events to promote interaction and camaraderie

Requirements Summary

10+ years of experience in platform, SaaS, and component solutions, Java support, and web technologies