Solution Support - Senior Engineer

Join FICO's world-class team as a Senior Engineer in the Solution Support Group, providing 24x7 upgrade support for Cloud, SaaS, ASP, and hosted solutions. Contribute to continuous improvement and work with diverse technologies, clients, and teams.

Requirements

• Intermediate to advanced RedHat Enterprise Linux (RHEL) experience
• Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM)
• Knowledge/Experience with cloud computing platforms (AWS) and automation/container management (Kubernetes, etc.)
• Working knowledge of relational database systems – MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC
• Working knowledge of LDAP design, implementation, and networking
• Knowledge and experience administering multi-platform operating system environments (Windows and LINUX)
• Working knowledge of Storage Management Solutions (SAN, NAS, etc)
• Working knowledge of networking systems and protocols, firewalls and TCP/IP networks, standards, and architectures
• Familiarity with ITIL standards and technologies (ServiceNow)
• Scripting/programming experience in Puppet, Powershell, PERL,.NET, Python or UNIX Shell

Benefits

• Highly competitive compensation
• Benefits and rewards programs
• Inclusive culture
• Opportunity to make an impact and develop professionally
• Work/life balance
• Employee resource groups
• Social events to promote interaction and camaraderie