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MSD
Specialist, Service Management
Join MSD in Pune as a Specialist in Service Management. Support manufacturing with data analytics, develop dashboards, and enhance user experience. Degree required, 3+ years' experience.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Reporting and Analytics
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 6, 2025
Join our company Animal Health Manufacturing Division IT Digital Foundational Services Team and be at the forefront of innovative health solutions. We are looking for a Lifecycle Management Specialist who will play a crucial role in supporting our manufacturing sites by providing valuable insights through data analytics.
Requirements
- Meet with customers and stakeholders to gather requirements
- Develop data sets using local desktop tools or enterprise data platforms such as AWS Redshift
- Maintain documentation of new and existing analysis
- Support end users at manufacturing sites in the management of their data through ServiceNow
- Develop dashboards and KPI trackers
Benefits
- Company description summary: Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.
Requirements Summary
Degree required with a preference for Engineering, Computer Science, Information Systems, Math, or a related field. 3+ years’ data analytics experience, preferably in a manufacturing industry
