Adobe

Sr. Change and Release Manager

Join Adobe in San Jose as a Sr. Change and Release Manager. Leverage your ServiceNow expertise to enhance ITSM processes. 8-12 years required.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 23, 2025

Join our innovative Adobe Service Management (ASM) team as a Senior Change and Release Manager to contribute to crafting the future of ITSM frameworks across Adobe. As a hard-working Senior Change and Release Manager, you will be accountable for the seamless design and implementation of industry-leading processes within a complex production environment. You will drive our efforts to build strategic, scalable processes that align with Adobe's objectives.

Requirements

  • Extensive experience with ITSM frameworks, specifically in Change and Release Management, and familiarity with Incident and Problem Management
  • In-depth knowledge of ServiceNow, including its functionalities and operations
  • Proven success in implementing Change and Release Management practices at scale

Benefits

  • State-specific notices: California (Fair Chance Ordinances), Colorado (Application Window Notice), Massachusetts (Massachusetts Legal Notice)

Requirements Summary

8-12 years of experience in ITSM frameworks, ServiceNow, and Change and Release Management